Return to Help Index
Shipping and Returns
Free Shipping Policy
  We often have specials offering free shipping to orders that reach a certain amount. Please note that Free Shipping specials are only offered for addresses within the US including Hawaii and Alaska. Orders shipping to addresses outside of the US do not qualify for shipping specials.
Has my order shipped?
  To track your order please log in to your account and click on Review order / Track Packages next to the order you are looking for; then just click on the tracking number to track your order.

We ship all orders USPS Priority Mail - the estimated delivery time in the US is 5 business days from the day your order has shipped. Orders usually ship out our warehouse the same day they are placed, most orders will ship within 24 hours since they were placed.

International shipments travel time will vary per country. Please refer to your tracking information for expected delivery. If you order shows delivered and you haven't received the order please contact customer service.
How do I return an item?
 
We at WildBerryEcoJewelry.com greatly value your business and the opportunity to provide you with a great product, at a great price and service. Below you will find our return policies:

  • If you are not satisfied with our product you may returned the item within 7 days of receipt. WildBerryEcoJewelry.com will refund your for the whole amount of the order less shipping charges. If you received free shipping on your order we will refund you the cost of the product less the shipping charges for the return portion. ALL INTERNATIONAL SALES ARE FINAL.
  • For a full refund (less shipping charges) returns must be made with the original receipt and merchandise must be in its original condition. 
  • Returns by mail without a receipt, require an order number, name and address or they will not be accepted. ALL RETURNS MUST BE APPROVED PRIOR TO SHIPPING - contact info@wildberryecojewelry.com for your RMA prior to sending the item. 
  • Women swimwear must be unworn with tags. 
  • Shipping & Handling fees and Gift Wrap are non-refundable, unless an item is damaged or defective.
  • Free Shipping only for domestic shipments (US only)
  • International shipments cost and time will vary - please contact info@wildberryecojewelry.com for shipping quotes specific to your location outside of the US.
  • All orders shipped to international locations are subject to the respective country's tariffs and taxes and buyer assumes all responsibility for those charges. NO RETURNS ON INTERNATIONAL ORDERS - ALL INTERNATIONAL SALES ARE FINAL.